Returns & Exchanges

At LavieLoo Pro, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused products in their original packaging. If your item doesn't meet your expectations, our dedicated support team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.